Account Login

The City of Gastonia's Customer Self-Service (CSS) will be down for scheduled maintenance beginning Thursday, August 6, 2026 at 10:30 pm, and will resume normal functionality on Friday, August 7, 2026 at 1:30 am.

Welcome to the City of Gastonia's Customer Self-Service (CSS) system. With CSS you can access account information, view your bill, make payments, and place requests or inquiries. To login, enter your 8-digit Account Number or Email Address and Password in the fields below.